Customer service recovery
Awarded to yash singh
Issued on 15 Oct 2024
The badge expires on 15 Oct 2027
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 14 Oct 2024 19:34 | |
|
What is customer service recovery? | 14 Oct 2024 19:37 | |
|
Customer service recovery principles | 14 Oct 2024 19:41 | |
|
Listening to manage customer complaints | 14 Oct 2024 19:45 | |
|
Making customers feel heard | 14 Oct 2024 19:48 | |
|
Apologizing during customer service recovery | 14 Oct 2024 19:51 | |
|
Providing solutions to customer complaints | 14 Oct 2024 19:55 | |
|
Thanking customers for feedback | 14 Oct 2024 19:58 | |
|
Planning for customer service recovery | 14 Oct 2024 20:02 | |
|
Continuously improving service recovery | 14 Oct 2024 20:06 | |
|
Conclusion - Customer service recovery | 14 Oct 2024 20:07 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 81 %.