Introduction to front office
Awarded to Cheikh Lam
Issued on 02 Apr 2021
The badge expired on 02 Apr 2024
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Introduction to front office | 02 Apr 2021 16:48 | |
|
The front office team | 02 Apr 2021 16:53 | |
|
Different guest types | 02 Apr 2021 17:00 | |
|
Personal presentation for front line staff | 02 Apr 2021 17:03 | |
|
Making guests feel welcome | 02 Apr 2021 17:08 | |
|
Types of rooms and service | 02 Apr 2021 17:12 | |
|
Front office team communications | 02 Apr 2021 17:17 | |
|
Front office presentation and tools | 02 Apr 2021 17:22 | |
|
Responding to front office guest complaints | 02 Apr 2021 17:29 | |
|
Conclusion - Introduction to front office | 02 Apr 2021 17:40 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 9 (89 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 89 %.