Front desk upselling
Awarded to João Santos
Issued on 07 Jun 2024
The badge expires on 07 Jun 2027
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Front desk upselling | 07 Jun 2024 15:32 | |
|
The role of the front desk in upselling | 07 Jun 2024 14:23 | |
|
Product knowledge for upselling | 07 Jun 2024 14:27 | |
|
Creating a positive impact | 07 Jun 2024 14:33 | |
|
Discovering the guest's needs | 07 Jun 2024 15:08 | |
|
Selling the benefits of the room | 07 Jun 2024 15:13 | |
|
Gaining the guest's commitment | 07 Jun 2024 15:18 | |
|
Upselling additional services | 07 Jun 2024 15:22 | |
|
Upselling for lasting impressions | 07 Jun 2024 15:28 | |
|
Conclusion - Front desk upselling | 07 Jun 2024 15:30 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 6 out of 8 (75 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 75 %.