Guest experience fundamentals
Awarded to Chris Winston Gonsalves
Issued on 19 Oct 2025
The badge expires on 19 Oct 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 19 Oct 2025 02:19 | |
|
The importance/role of the hospitality industry | 19 Oct 2025 02:23 | |
|
Why guest experience matters | 19 Oct 2025 02:32 | |
|
What makes a good guest experience | 19 Oct 2025 02:41 | |
|
How you make an impact (your job matters) | 19 Oct 2025 02:46 | |
|
The difference between service and hospitality | 19 Oct 2025 02:51 | |
|
What it means to be hospitable | 19 Oct 2025 02:56 | |
|
The lasting impact of first impressions | 19 Oct 2025 03:00 | |
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Understanding your guests' needs | 19 Oct 2025 03:04 | |
|
Making guests feel important | 19 Oct 2025 03:07 | |
|
Turning a negative experience into a positive | 19 Oct 2025 03:12 | |
|
Conclusion - Guest experience fundamentals | 19 Oct 2025 03:13 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.