Guest experience fundamentals
Awarded to Bernard Ohene Darko Ackom
Issued on 06 Nov 2024
The badge expires on 06 Nov 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 06 Nov 2024 16:51 | |
|
The importance/role of the hospitality industry | 06 Nov 2024 17:02 | |
|
Why guest experience matters | 06 Nov 2024 17:14 | |
|
What makes a good guest experience | 06 Nov 2024 17:37 | |
|
How you make an impact (your job matters) | 06 Nov 2024 17:50 | |
|
The difference between service and hospitality | 06 Nov 2024 17:56 | |
|
What it means to be hospitable | 06 Nov 2024 18:01 | |
|
The lasting impact of first impressions | 06 Nov 2024 18:12 | |
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Understanding your guests' needs | 06 Nov 2024 18:15 | |
|
Making guests feel important | 06 Nov 2024 18:18 | |
|
Turning a negative experience into a positive | 06 Nov 2024 18:21 | |
|
Conclusion - Guest experience fundamentals | 06 Nov 2024 18:23 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.