Guest experience fundamentals
Awarded to Eufemia Erocido
Issued on 06 Oct 2022
The badge expires on 06 Oct 2025
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 06 Oct 2022 20:04 | |
|
The importance/role of the hospitality industry | 06 Oct 2022 20:08 | |
|
Why guest experience matters | 06 Oct 2022 20:14 | |
|
What makes a good guest experience | 06 Oct 2022 20:21 | |
|
How you make an impact (your job matters) | 06 Oct 2022 20:25 | |
|
The difference between service and hospitality | 06 Oct 2022 21:00 | |
|
What it means to be hospitable | 06 Oct 2022 21:04 | |
|
The lasting impact of first impressions | 06 Oct 2022 21:08 | |
|
Understanding your guests' needs | 06 Oct 2022 21:12 | |
|
Making guests feel important | 06 Oct 2022 21:14 | |
|
Turning a negative experience into a positive | 06 Oct 2022 21:18 | |
|
Conclusion - Guest experience fundamentals | 06 Oct 2022 21:19 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.