Guest experience fundamentals
Awarded to Anjali .
Issued on 07 Jun 2023
The badge expires on 07 Jun 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 07 Jun 2023 21:10 | |
|
The importance/role of the hospitality industry | 07 Jun 2023 20:38 | |
|
Why guest experience matters | 07 Jun 2023 20:42 | |
|
What makes a good guest experience | 07 Jun 2023 20:46 | |
|
How you make an impact (your job matters) | 07 Jun 2023 20:48 | |
|
The difference between service and hospitality | 07 Jun 2023 20:52 | |
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What it means to be hospitable | 07 Jun 2023 20:56 | |
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The lasting impact of first impressions | 07 Jun 2023 20:59 | |
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Understanding your guests' needs | 07 Jun 2023 21:01 | |
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Making guests feel important | 07 Jun 2023 21:02 | |
|
Turning a negative experience into a positive | 07 Jun 2023 21:08 | |
|
Conclusion - Guest experience fundamentals | 07 Jun 2023 21:08 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.