Guest experience fundamentals
Awarded to MARIA SABINA ARAYA RODRIGUEZ
Issued on 31 Jul 2024
The badge expires on 31 Jul 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 30 Jul 2024 18:22 | |
|
The importance/role of the hospitality industry | 30 Jul 2024 18:26 | |
|
Why guest experience matters | 30 Jul 2024 18:38 | |
|
What makes a good guest experience | 30 Jul 2024 18:44 | |
|
How you make an impact (your job matters) | 30 Jul 2024 18:51 | |
|
The difference between service and hospitality | 30 Jul 2024 18:57 | |
|
What it means to be hospitable | 31 Jul 2024 14:00 | |
|
The lasting impact of first impressions | 31 Jul 2024 14:04 | |
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Understanding your guests' needs | 31 Jul 2024 14:08 | |
|
Making guests feel important | 31 Jul 2024 14:11 | |
|
Turning a negative experience into a positive | 31 Jul 2024 14:34 | |
|
Conclusion - Guest experience fundamentals | 31 Jul 2024 14:35 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.