Guest experience fundamentals
Awarded to AMMAR ANEES AHMED
Issued on 18 Jun 2020
The badge expired on 09 Dec 2023
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 18 Jun 2020 15:36 | |
|
The importance/role of the hospitality industry | 18 Jun 2020 15:39 | |
|
Why guest experience matters | 18 Jun 2020 15:47 | |
|
What makes a good guest experience | 18 Jun 2020 15:53 | |
|
How you make an impact (your job matters) | 18 Jun 2020 15:57 | |
|
The difference between service and hospitality | 18 Jun 2020 16:03 | |
|
What it means to be hospitable | 18 Jun 2020 16:13 | |
|
The lasting impact of first impressions | 18 Jun 2020 16:23 | |
|
Understanding your guests' needs | 18 Jun 2020 16:31 | |
|
Making guests feel important | 18 Jun 2020 16:52 | |
|
Turning a negative experience into a positive | 18 Jun 2020 17:27 | |
|
Conclusion - Guest experience fundamentals | 18 Jun 2020 17:40 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 14 attempts with a result of 80 %.