Guest experience fundamentals
Awarded to Merima Čaluk
Issued on 10 Jun 2023
The badge expires on 10 Jun 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 06 Apr 2023 15:48 | |
|
The importance/role of the hospitality industry | 06 Apr 2023 15:51 | |
|
Why guest experience matters | 06 Apr 2023 15:58 | |
|
What makes a good guest experience | 10 Jun 2023 13:28 | |
|
How you make an impact (your job matters) | 10 Jun 2023 13:32 | |
|
The difference between service and hospitality | 10 Jun 2023 13:37 | |
|
What it means to be hospitable | 06 Apr 2023 15:46 | |
|
The lasting impact of first impressions | 10 Jun 2023 13:45 | |
|
Understanding your guests' needs | 10 Jun 2023 13:49 | |
|
Making guests feel important | 10 Jun 2023 13:52 | |
|
Turning a negative experience into a positive | 10 Jun 2023 13:55 | |
|
Conclusion - Guest experience fundamentals | 10 Jun 2023 13:56 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.