Guest experience fundamentals
Awarded to Swapnanil Mondal
Issued on 18 Jun 2024
The badge expires on 18 Jun 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 18 Jun 2024 10:11 | |
|
The importance/role of the hospitality industry | 18 Jun 2024 10:14 | |
|
Why guest experience matters | 18 Jun 2024 10:20 | |
|
What makes a good guest experience | 18 Jun 2024 10:25 | |
|
How you make an impact (your job matters) | 18 Jun 2024 10:29 | |
|
The difference between service and hospitality | 18 Jun 2024 10:34 | |
|
What it means to be hospitable | 18 Jun 2024 10:38 | |
|
The lasting impact of first impressions | 18 Jun 2024 10:42 | |
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Understanding your guests' needs | 18 Jun 2024 10:46 | |
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Making guests feel important | 18 Jun 2024 10:48 | |
|
Turning a negative experience into a positive | 18 Jun 2024 10:52 | |
|
Conclusion - Guest experience fundamentals | 18 Jun 2024 10:53 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 100 %.