Guest experience fundamentals
Awarded to Omar Ahmed
Issued on 24 Mar 2025
The badge expires on 24 Mar 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 24 Mar 2025 04:50 | |
|
The importance/role of the hospitality industry | 24 Mar 2025 05:00 | |
|
Why guest experience matters | 24 Mar 2025 05:07 | |
|
What makes a good guest experience | 24 Mar 2025 05:13 | |
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How you make an impact (your job matters) | 24 Mar 2025 05:30 | |
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The difference between service and hospitality | 24 Mar 2025 05:23 | |
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What it means to be hospitable | 24 Mar 2025 05:27 | |
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The lasting impact of first impressions | 24 Mar 2025 05:35 | |
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Understanding your guests' needs | 24 Mar 2025 05:39 | |
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Making guests feel important | 24 Mar 2025 05:44 | |
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Turning a negative experience into a positive | 24 Mar 2025 05:47 | |
|
Conclusion - Guest experience fundamentals | 24 Mar 2025 05:48 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 90 %.