Guest experience fundamentals
Awarded to 1980 PEREZ PECH HECTOR ISRAEL
Issued on 29 Jul 2024
The badge expires on 29 Jul 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 29 Jul 2024 15:11 | |
|
The importance/role of the hospitality industry | 29 Jul 2024 15:29 | |
|
Why guest experience matters | 29 Jul 2024 16:06 | |
|
What makes a good guest experience | 29 Jul 2024 16:33 | |
|
How you make an impact (your job matters) | 29 Jul 2024 16:48 | |
|
The difference between service and hospitality | 29 Jul 2024 17:09 | |
|
What it means to be hospitable | 29 Jul 2024 17:20 | |
|
The lasting impact of first impressions | 29 Jul 2024 17:29 | |
|
Understanding your guests' needs | 29 Jul 2024 17:41 | |
|
Making guests feel important | 29 Jul 2024 17:52 | |
|
Turning a negative experience into a positive | 29 Jul 2024 18:00 | |
|
Conclusion - Guest experience fundamentals | 22 Jul 2024 15:13 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 90 %.