Customer service essentials
Awarded to Sawsan Al Boosta
Issued on 10 Mar 2026
The badge expires on 10 Mar 2029
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 10 Mar 2026 14:17 | |
|
What makes great customer service? | 10 Mar 2026 11:36 | |
|
Creating memorable first impressions | 10 Mar 2026 12:34 | |
|
Building rapport with customers | 10 Mar 2026 13:30 | |
|
Maintaining a welcoming environment for customers | 10 Mar 2026 13:35 | |
|
Meeting customers' needs and exceeding expectations | 10 Mar 2026 13:56 | |
|
Handling many customers at once | 10 Mar 2026 13:58 | |
|
Handling declined payment | 10 Mar 2026 14:00 | |
|
Handling hostile customers | 10 Mar 2026 14:03 | |
|
Excusing yourself from a conversation | 10 Mar 2026 14:05 | |
|
Handling complaints in customer service | 10 Mar 2026 14:08 | |
|
Customer service on the phone | 10 Mar 2026 14:11 | |
|
Online customer service | 10 Mar 2026 14:15 | |
|
Conclusion - Customer service essentials | 10 Mar 2026 14:16 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 89 %.