Introduction to front office
Awarded to Lavish Kumar
Issued on 09 Feb 2024
The badge expires on 09 Feb 2027
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Introduction to front office | 08 Feb 2024 12:21 | |
|
The front office team | 08 Feb 2024 12:25 | |
|
Different guest types | 08 Feb 2024 12:40 | |
|
Personal presentation for front line staff | 08 Feb 2024 12:43 | |
|
Making guests feel welcome | 08 Feb 2024 13:00 | |
|
Types of rooms and service | 08 Feb 2024 13:07 | |
|
Front office team communications | 09 Feb 2024 10:52 | |
|
Front office presentation and tools | 09 Feb 2024 10:57 | |
|
Responding to front office guest complaints | 09 Feb 2024 11:04 | |
|
Conclusion - Introduction to front office | 09 Feb 2024 11:06 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 9 (89 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 89 %.