Guest experience fundamentals
Awarded to Abhishek Jaiswal
Issued on 19 Apr 2024
The badge expires on 19 Apr 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 17 Apr 2024 11:53 | |
|
The importance/role of the hospitality industry | 17 Apr 2024 11:57 | |
|
Why guest experience matters | 17 Apr 2024 22:35 | |
|
What makes a good guest experience | 17 Apr 2024 22:40 | |
|
How you make an impact (your job matters) | 18 Apr 2024 23:34 | |
|
The difference between service and hospitality | 18 Apr 2024 23:58 | |
|
What it means to be hospitable | 19 Apr 2024 16:59 | |
|
The lasting impact of first impressions | 19 Apr 2024 17:11 | |
|
Understanding your guests' needs | 19 Apr 2024 17:16 | |
|
Making guests feel important | 19 Apr 2024 17:18 | |
|
Turning a negative experience into a positive | 19 Apr 2024 17:23 | |
|
Conclusion - Guest experience fundamentals | 19 Apr 2024 17:25 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 15 attempts with a result of 80 %.