Customer service essentials
Awarded to Shwe War War Hlaing
Issued on 16 Feb 2025
The badge expires on 16 Feb 2028
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 16 Feb 2025 13:27 | |
|
What makes great customer service? | 16 Feb 2025 13:31 | |
|
Creating memorable first impressions | 16 Feb 2025 13:34 | |
|
Building rapport with customers | 16 Feb 2025 13:36 | |
|
Maintaining a welcoming environment for customers | 16 Feb 2025 13:39 | |
|
Meeting customers' needs and exceeding expectations | 16 Feb 2025 13:42 | |
|
Handling many customers at once | 16 Feb 2025 13:44 | |
|
Handling declined payment | 16 Feb 2025 13:46 | |
|
Handling hostile customers | 16 Feb 2025 13:48 | |
|
Excusing yourself from a conversation | 16 Feb 2025 13:49 | |
|
Handling complaints in customer service | 16 Feb 2025 13:52 | |
|
Customer service on the phone | 16 Feb 2025 13:54 | |
|
Online customer service | 16 Feb 2025 13:57 | |
|
Conclusion - Customer service essentials | 16 Feb 2025 13:58 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 4 attempts with a result of 83 %.