Guest experience fundamentals
Awarded to Gulshan Kumar Tanwar
Issued on 05 Aug 2024
The badge expires on 05 Aug 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 05 Aug 2024 13:15 | |
|
The importance/role of the hospitality industry | 05 Aug 2024 13:18 | |
|
Why guest experience matters | 05 Aug 2024 12:00 | |
|
What makes a good guest experience | 05 Aug 2024 12:09 | |
|
How you make an impact (your job matters) | 05 Aug 2024 12:13 | |
|
The difference between service and hospitality | 05 Aug 2024 12:42 | |
|
What it means to be hospitable | 05 Aug 2024 12:46 | |
|
The lasting impact of first impressions | 05 Aug 2024 12:51 | |
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Understanding your guests' needs | 05 Aug 2024 13:00 | |
|
Making guests feel important | 05 Aug 2024 13:03 | |
|
Turning a negative experience into a positive | 05 Aug 2024 13:07 | |
|
Conclusion - Guest experience fundamentals | 05 Aug 2024 13:08 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.