Guest experience fundamentals
Awarded to Rohit Pradeep
Issued on 22 Aug 2020
The badge expired on 16 Dec 2023
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 22 Aug 2020 15:36 | |
|
The importance/role of the hospitality industry | 20 Aug 2020 14:22 | |
|
Why guest experience matters | 21 Aug 2020 10:51 | |
|
What makes a good guest experience | 22 Aug 2020 15:48 | |
|
How you make an impact (your job matters) | 22 Aug 2020 15:52 | |
|
The difference between service and hospitality | 22 Aug 2020 15:55 | |
|
What it means to be hospitable | 22 Aug 2020 15:58 | |
|
The lasting impact of first impressions | 22 Aug 2020 16:02 | |
|
Understanding your guests' needs | 22 Aug 2020 16:04 | |
|
Making guests feel important | 22 Aug 2020 16:07 | |
|
Turning a negative experience into a positive | 22 Aug 2020 16:10 | |
|
Conclusion - Guest experience fundamentals | 22 Aug 2020 16:11 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 90 %.