Guest experience fundamentals
Awarded to Sheikh Adbul Salam
Issued on 09 Jun 2021
The badge expired on 09 Jun 2024
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 08 Jun 2021 04:14 | |
|
The importance/role of the hospitality industry | 08 Jun 2021 04:15 | |
|
Why guest experience matters | 08 Jun 2021 04:19 | |
|
What makes a good guest experience | 08 Jun 2021 04:22 | |
|
How you make an impact (your job matters) | 08 Jun 2021 04:24 | |
|
The difference between service and hospitality | 08 Jun 2021 04:27 | |
|
What it means to be hospitable | 08 Jun 2021 04:29 | |
|
The lasting impact of first impressions | 08 Jun 2021 04:31 | |
|
Understanding your guests' needs | 08 Jun 2021 04:33 | |
|
Making guests feel important | 08 Jun 2021 04:34 | |
|
Turning a negative experience into a positive | 08 Jun 2021 04:36 | |
|
Conclusion - Guest experience fundamentals | 08 Jun 2021 04:37 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.