Guest experience fundamentals
Awarded to Muhammad Khan
Issued on 10 May 2024
The badge expires on 10 May 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 10 May 2024 10:34 | |
|
The importance/role of the hospitality industry | 10 May 2024 14:05 | |
|
Why guest experience matters | 10 May 2024 21:02 | |
|
What makes a good guest experience | 10 May 2024 21:07 | |
|
How you make an impact (your job matters) | 10 May 2024 21:16 | |
|
The difference between service and hospitality | 10 May 2024 21:21 | |
|
What it means to be hospitable | 10 May 2024 21:32 | |
|
The lasting impact of first impressions | 10 May 2024 21:38 | |
|
Understanding your guests' needs | 10 May 2024 21:50 | |
|
Making guests feel important | 10 May 2024 21:53 | |
|
Turning a negative experience into a positive | 10 May 2024 21:56 | |
|
Conclusion - Guest experience fundamentals | 10 May 2024 21:58 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 90 %.