Guest experience fundamentals
Awarded to Quinable Angobe
Issued on 29 Mar 2024
The badge expires on 29 Mar 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 28 Mar 2024 18:19 | |
|
The importance/role of the hospitality industry | 28 Mar 2024 18:35 | |
|
Why guest experience matters | 28 Mar 2024 20:05 | |
|
What makes a good guest experience | 28 Mar 2024 20:23 | |
|
How you make an impact (your job matters) | 28 Mar 2024 20:42 | |
|
The difference between service and hospitality | 28 Mar 2024 20:53 | |
|
What it means to be hospitable | 28 Mar 2024 20:59 | |
|
The lasting impact of first impressions | 29 Mar 2024 14:46 | |
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Understanding your guests' needs | 29 Mar 2024 14:50 | |
|
Making guests feel important | 29 Mar 2024 14:53 | |
|
Turning a negative experience into a positive | 29 Mar 2024 14:58 | |
|
Conclusion - Guest experience fundamentals | 29 Mar 2024 14:59 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.