Customer service recovery
Awarded to Romesh Gautam
Issued on 19 Sep 2025
The badge expires on 19 Sep 2028
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 19 Sep 2025 05:48 | |
|
What is customer service recovery? | 19 Sep 2025 05:51 | |
|
Customer service recovery principles | 19 Sep 2025 05:55 | |
|
Listening to manage customer complaints | 19 Sep 2025 06:12 | |
|
Making customers feel heard | 19 Sep 2025 06:17 | |
|
Apologizing during customer service recovery | 19 Sep 2025 06:21 | |
|
Providing solutions to customer complaints | 19 Sep 2025 06:26 | |
|
Thanking customers for feedback | 19 Sep 2025 06:33 | |
|
Planning for customer service recovery | 19 Sep 2025 06:38 | |
|
Continuously improving service recovery | 19 Sep 2025 06:49 | |
|
Conclusion - Customer service recovery | 19 Sep 2025 06:50 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 81 %.