Guest experience fundamentals
Awarded to Ereny Samy
Issued on 26 Jan 2025
The badge expires on 26 Jan 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 26 Jan 2025 10:17 | |
|
The importance/role of the hospitality industry | 26 Jan 2025 10:57 | |
|
Why guest experience matters | 26 Jan 2025 11:11 | |
|
What makes a good guest experience | 26 Jan 2025 11:25 | |
|
How you make an impact (your job matters) | 26 Jan 2025 11:40 | |
|
The difference between service and hospitality | 26 Jan 2025 12:08 | |
|
What it means to be hospitable | 26 Jan 2025 12:21 | |
|
The lasting impact of first impressions | 26 Jan 2025 12:46 | |
|
Understanding your guests' needs | 26 Jan 2025 13:08 | |
|
Making guests feel important | 26 Jan 2025 13:11 | |
|
Turning a negative experience into a positive | 26 Jan 2025 13:22 | |
|
Conclusion - Guest experience fundamentals | 26 Jan 2025 13:28 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.