Introduction to front office
Awarded to AMNA SHAFQAT
Issued on 29 Dec 2021
The badge expired on 29 Dec 2024
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Introduction to front office | 29 Dec 2021 15:27 | |
|
The front office team | 29 Dec 2021 14:43 | |
|
Different guest types | 29 Dec 2021 18:41 | |
|
Personal presentation for front line staff | 29 Dec 2021 15:30 | |
|
Making guests feel welcome | 29 Dec 2021 18:48 | |
|
Types of rooms and service | 29 Dec 2021 18:52 | |
|
Front office team communications | 29 Dec 2021 18:56 | |
|
Front office presentation and tools | 29 Dec 2021 19:08 | |
|
Responding to front office guest complaints | 29 Dec 2021 19:03 | |
|
Conclusion - Introduction to front office | 29 Dec 2021 15:32 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 9 (89 %) questions must be answered correctly.
This quiz was passed in 5 attempts with a result of 89 %.