Guest experience fundamentals
Awarded to Claire Ian Lim
Issued on 11 Feb 2025
The badge expires on 11 Feb 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 17 Sep 2024 14:07 | |
|
The importance/role of the hospitality industry | 11 Feb 2025 09:43 | |
|
Why guest experience matters | 05 Aug 2024 11:59 | |
|
What makes a good guest experience | 11 Feb 2025 09:49 | |
|
How you make an impact (your job matters) | 11 Feb 2025 09:56 | |
|
The difference between service and hospitality | 11 Feb 2025 10:00 | |
|
What it means to be hospitable | 11 Feb 2025 10:04 | |
|
The lasting impact of first impressions | 11 Feb 2025 10:08 | |
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Understanding your guests' needs | 11 Feb 2025 10:12 | |
|
Making guests feel important | 05 Aug 2024 12:02 | |
|
Turning a negative experience into a positive | 07 Aug 2024 10:59 | |
|
Conclusion - Guest experience fundamentals | 11 Feb 2025 10:13 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 6 attempts with a result of 80 %.