Customer service essentials
Awarded to Pinugu Gabriel Angelo Rigor
Issued on 05 May 2024
The badge expires on 05 May 2027
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 05 May 2024 14:08 | |
|
What makes great customer service? | 05 May 2024 14:13 | |
|
Creating memorable first impressions | 05 May 2024 14:18 | |
|
Building rapport with customers | 05 May 2024 14:24 | |
|
Maintaining a welcoming environment for customers | 05 May 2024 14:29 | |
|
Meeting customers' needs and exceeding expectations | 05 May 2024 14:37 | |
|
Handling many customers at once | 05 May 2024 14:45 | |
|
Handling declined payment | 05 May 2024 14:50 | |
|
Handling hostile customers | 05 May 2024 14:55 | |
|
Excusing yourself from a conversation | 05 May 2024 14:59 | |
|
Handling complaints in customer service | 05 May 2024 15:04 | |
|
Customer service on the phone | 05 May 2024 15:10 | |
|
Online customer service | 05 May 2024 15:27 | |
|
Conclusion - Customer service essentials | 05 May 2024 15:22 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 83 %.