Guest experience fundamentals
Awarded to Mohit Gonawala
Issued on 28 Jul 2023
The badge expires on 28 Jul 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 23 Jul 2023 23:01 | |
|
The importance/role of the hospitality industry | 23 Jul 2023 23:05 | |
|
Why guest experience matters | 23 Jul 2023 23:11 | |
|
What makes a good guest experience | 23 Jul 2023 23:16 | |
|
How you make an impact (your job matters) | 23 Jul 2023 23:20 | |
|
The difference between service and hospitality | 25 Jul 2023 01:24 | |
|
What it means to be hospitable | 25 Jul 2023 01:29 | |
|
The lasting impact of first impressions | 26 Jul 2023 10:09 | |
|
Understanding your guests' needs | 26 Jul 2023 10:13 | |
|
Making guests feel important | 26 Jul 2023 11:23 | |
|
Turning a negative experience into a positive | 26 Jul 2023 11:26 | |
|
Conclusion - Guest experience fundamentals | 26 Jul 2023 11:27 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 9 attempts with a result of 100 %.