Customer service essentials
Awarded to Paramveer Singh
Issued on 29 Jun 2025
The badge expires on 29 Jun 2028
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 29 Jun 2025 12:45 | |
|
What makes great customer service? | 29 Jun 2025 12:48 | |
|
Creating memorable first impressions | 29 Jun 2025 12:54 | |
|
Building rapport with customers | 29 Jun 2025 13:25 | |
|
Maintaining a welcoming environment for customers | 29 Jun 2025 12:57 | |
|
Meeting customers' needs and exceeding expectations | 29 Jun 2025 13:29 | |
|
Handling many customers at once | 29 Jun 2025 13:06 | |
|
Handling declined payment | 29 Jun 2025 13:08 | |
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Handling hostile customers | 29 Jun 2025 13:10 | |
|
Excusing yourself from a conversation | 29 Jun 2025 13:15 | |
|
Handling complaints in customer service | 29 Jun 2025 13:18 | |
|
Customer service on the phone | 29 Jun 2025 13:20 | |
|
Online customer service | 29 Jun 2025 13:23 | |
|
Conclusion - Customer service essentials | 29 Jun 2025 13:30 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 100 %.