Customer service essentials
Awarded to Shubham Chile
Issued on 26 Jul 2025
The badge expires on 26 Jul 2028
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 05 May 2025 13:05 | |
|
What makes great customer service? | 05 May 2025 13:08 | |
|
Creating memorable first impressions | 05 May 2025 13:10 | |
|
Building rapport with customers | 05 May 2025 13:13 | |
|
Maintaining a welcoming environment for customers | 05 May 2025 13:16 | |
|
Meeting customers' needs and exceeding expectations | 05 May 2025 13:21 | |
|
Handling many customers at once | 05 May 2025 13:23 | |
|
Handling declined payment | 05 May 2025 13:25 | |
|
Handling hostile customers | 05 May 2025 13:30 | |
|
Excusing yourself from a conversation | 05 May 2025 13:33 | |
|
Handling complaints in customer service | 05 May 2025 13:36 | |
|
Customer service on the phone | 05 May 2025 13:48 | |
|
Online customer service | 05 May 2025 13:51 | |
|
Conclusion - Customer service essentials | 26 Jul 2025 06:52 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 89 %.