Customer service recovery
Awarded to Omar Ahmed
Issued on 27 Jun 2025
The badge expires on 27 Jun 2028
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 27 Jun 2025 01:28 | |
|
What is customer service recovery? | 27 Jun 2025 01:32 | |
|
Customer service recovery principles | 27 Jun 2025 02:32 | |
|
Listening to manage customer complaints | 27 Jun 2025 01:50 | |
|
Making customers feel heard | 27 Jun 2025 01:54 | |
|
Apologizing during customer service recovery | 27 Jun 2025 01:57 | |
|
Providing solutions to customer complaints | 27 Jun 2025 02:05 | |
|
Thanking customers for feedback | 27 Jun 2025 03:13 | |
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Planning for customer service recovery | 27 Jun 2025 02:14 | |
|
Continuously improving service recovery | 27 Jun 2025 02:21 | |
|
Conclusion - Customer service recovery | 27 Jun 2025 02:23 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 4 attempts with a result of 94 %.