Guest experience fundamentals
Awarded to lokendra pushpad
Issued on 27 Oct 2023
The badge expires on 27 Oct 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 27 Oct 2023 17:16 | |
|
The importance/role of the hospitality industry | 27 Oct 2023 17:19 | |
|
Why guest experience matters | 27 Oct 2023 17:26 | |
|
What makes a good guest experience | 27 Oct 2023 17:31 | |
|
How you make an impact (your job matters) | 27 Oct 2023 18:00 | |
|
The difference between service and hospitality | 27 Oct 2023 17:40 | |
|
What it means to be hospitable | 27 Oct 2023 18:02 | |
|
The lasting impact of first impressions | 27 Oct 2023 17:47 | |
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Understanding your guests' needs | 27 Oct 2023 17:54 | |
|
Making guests feel important | 27 Oct 2023 17:55 | |
|
Turning a negative experience into a positive | 27 Oct 2023 17:57 | |
|
Conclusion - Guest experience fundamentals | 27 Oct 2023 17:58 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 90 %.