Guest experience fundamentals
Awarded to Sofia Chaouachi
Issued on 24 Mar 2025
The badge expires on 24 Mar 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 11 Jun 2024 15:57 | |
|
The importance/role of the hospitality industry | 11 Jun 2024 16:01 | |
|
Why guest experience matters | 11 Jun 2024 16:11 | |
|
What makes a good guest experience | 11 Jun 2024 16:16 | |
|
How you make an impact (your job matters) | 11 Jun 2024 16:19 | |
|
The difference between service and hospitality | 11 Jun 2024 16:24 | |
|
What it means to be hospitable | 11 Jun 2024 16:28 | |
|
The lasting impact of first impressions | 11 Jun 2024 16:35 | |
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Understanding your guests' needs | 11 Jun 2024 16:38 | |
|
Making guests feel important | 11 Jun 2024 16:46 | |
|
Turning a negative experience into a positive | 11 Jun 2024 16:50 | |
|
Conclusion - Guest experience fundamentals | 11 Jun 2024 16:52 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 6 attempts with a result of 80 %.