Guest experience fundamentals
Awarded to Marie Weena Natacha AFFOQUE
Issued on 14 Nov 2023
The badge expires on 14 Nov 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 14 Nov 2023 09:37 | |
|
The importance/role of the hospitality industry | 14 Nov 2023 09:34 | |
|
Why guest experience matters | 14 Nov 2023 09:57 | |
|
What makes a good guest experience | 14 Nov 2023 10:03 | |
|
How you make an impact (your job matters) | 13 Nov 2023 17:27 | |
|
The difference between service and hospitality | 14 Nov 2023 10:39 | |
|
What it means to be hospitable | 14 Nov 2023 10:44 | |
|
The lasting impact of first impressions | 14 Nov 2023 10:55 | |
|
Understanding your guests' needs | 14 Nov 2023 10:58 | |
|
Making guests feel important | 14 Nov 2023 11:21 | |
|
Turning a negative experience into a positive | 14 Nov 2023 11:41 | |
|
Conclusion - Guest experience fundamentals | 14 Nov 2023 11:42 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.