Guest experience fundamentals
Awarded to Shiela Marie Bislumbre
Issued on 07 Feb 2023
The badge expires on 07 Feb 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 07 Feb 2023 18:39 | |
|
The importance/role of the hospitality industry | 07 Feb 2023 18:43 | |
|
Why guest experience matters | 07 Feb 2023 18:48 | |
|
What makes a good guest experience | 07 Feb 2023 18:52 | |
|
How you make an impact (your job matters) | 07 Feb 2023 18:55 | |
|
The difference between service and hospitality | 07 Feb 2023 18:59 | |
|
What it means to be hospitable | 07 Feb 2023 19:02 | |
|
The lasting impact of first impressions | 07 Feb 2023 19:05 | |
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Understanding your guests' needs | 07 Feb 2023 19:07 | |
|
Making guests feel important | 07 Feb 2023 19:10 | |
|
Turning a negative experience into a positive | 07 Feb 2023 19:14 | |
|
Conclusion - Guest experience fundamentals | 07 Feb 2023 19:14 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.