Guest experience fundamentals
Awarded to Hadeed Umeir
Issued on 14 Apr 2023
The badge expires on 14 Apr 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 14 Apr 2023 00:57 | |
|
The importance/role of the hospitality industry | 14 Apr 2023 01:01 | |
|
Why guest experience matters | 14 Apr 2023 01:07 | |
|
What makes a good guest experience | 14 Apr 2023 01:13 | |
|
How you make an impact (your job matters) | 14 Apr 2023 00:26 | |
|
The difference between service and hospitality | 14 Apr 2023 00:34 | |
|
What it means to be hospitable | 14 Apr 2023 00:39 | |
|
The lasting impact of first impressions | 14 Apr 2023 00:44 | |
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Understanding your guests' needs | 14 Apr 2023 00:48 | |
|
Making guests feel important | 14 Apr 2023 00:50 | |
|
Turning a negative experience into a positive | 14 Apr 2023 00:54 | |
|
Conclusion - Guest experience fundamentals | 14 Apr 2023 00:56 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 7 attempts with a result of 80 %.