Front desk upselling
Awarded to Lychhoung PHEAN
Issued on 18 Apr 2022
The badge expired on 18 Apr 2025
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Front desk upselling | 18 Apr 2022 11:27 | |
|
The role of the front desk in upselling | 18 Apr 2022 11:32 | |
|
Product knowledge for upselling | 18 Apr 2022 11:36 | |
|
Creating a positive impact | 18 Apr 2022 11:43 | |
|
Discovering the guest's needs | 18 Apr 2022 11:47 | |
|
Selling the benefits of the room | 18 Apr 2022 11:52 | |
|
Gaining the guest's commitment | 18 Apr 2022 11:57 | |
|
Upselling additional services | 18 Apr 2022 12:02 | |
|
Upselling for lasting impressions | 18 Apr 2022 12:09 | |
|
Conclusion - Front desk upselling | 18 Apr 2022 11:37 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 6 out of 8 (75 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 100 %.