Guest experience fundamentals
Awarded to Renan Escutin
Issued on 11 Jun 2025
The badge expires on 11 Jun 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 11 Jun 2025 11:53 | |
|
The importance/role of the hospitality industry | 11 Jun 2025 12:03 | |
|
Why guest experience matters | 11 Jun 2025 12:09 | |
|
What makes a good guest experience | 11 Jun 2025 12:22 | |
|
How you make an impact (your job matters) | 11 Jun 2025 12:26 | |
|
The difference between service and hospitality | 11 Jun 2025 12:32 | |
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What it means to be hospitable | 11 Jun 2025 12:36 | |
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The lasting impact of first impressions | 11 Jun 2025 12:40 | |
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Understanding your guests' needs | 11 Jun 2025 13:01 | |
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Making guests feel important | 11 Jun 2025 13:03 | |
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Turning a negative experience into a positive | 11 Jun 2025 13:07 | |
|
Conclusion - Guest experience fundamentals | 11 Jun 2025 12:57 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 90 %.