Guest experience fundamentals
Awarded to OMAR IVAN CONTRERAS LOPEZ
Issued on 27 Nov 2025
The badge expires on 27 Nov 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 27 Nov 2025 10:40 | |
|
The importance/role of the hospitality industry | 27 Nov 2025 10:19 | |
|
Why guest experience matters | 27 Nov 2025 10:22 | |
|
What makes a good guest experience | 27 Nov 2025 10:25 | |
|
How you make an impact (your job matters) | 27 Nov 2025 10:27 | |
|
The difference between service and hospitality | 27 Nov 2025 10:29 | |
|
What it means to be hospitable | 27 Nov 2025 10:31 | |
|
The lasting impact of first impressions | 27 Nov 2025 10:33 | |
|
Understanding your guests' needs | 27 Nov 2025 10:35 | |
|
Making guests feel important | 27 Nov 2025 10:37 | |
|
Turning a negative experience into a positive | 27 Nov 2025 10:38 | |
|
Conclusion - Guest experience fundamentals | 27 Nov 2025 10:39 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 5 attempts with a result of 80 %.