Guest experience fundamentals
Awarded to Aung Khin Moe
Issued on 27 Mar 2024
The badge expires on 27 Mar 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 11 Mar 2024 17:41 | |
|
The importance/role of the hospitality industry | 11 Mar 2024 17:45 | |
|
Why guest experience matters | 11 Mar 2024 17:51 | |
|
What makes a good guest experience | 11 Mar 2024 17:56 | |
|
How you make an impact (your job matters) | 17 Mar 2024 17:13 | |
|
The difference between service and hospitality | 17 Mar 2024 17:18 | |
|
What it means to be hospitable | 18 Mar 2024 00:42 | |
|
The lasting impact of first impressions | 18 Mar 2024 00:46 | |
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Understanding your guests' needs | 18 Mar 2024 00:50 | |
|
Making guests feel important | 18 Mar 2024 01:55 | |
|
Turning a negative experience into a positive | 18 Mar 2024 01:58 | |
|
Conclusion - Guest experience fundamentals | 18 Mar 2024 01:59 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 100 %.