Concierge fundamentals
Awarded to Lychhoung PHEAN
Issued on 23 Apr 2022
The badge expired on 23 Apr 2025
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Concierge fundamentals | 23 Apr 2022 11:26 | |
|
The role and history of the concierge | 23 Apr 2022 11:29 | |
|
Concierge personal brand | 23 Apr 2022 11:33 | |
|
Concierge service character | 23 Apr 2022 11:37 | |
|
Concierge relationships | 23 Apr 2022 11:43 | |
|
Providing recommendations for guests | 23 Apr 2022 11:49 | |
|
Making purchases on behalf of guests | 23 Apr 2022 11:53 | |
|
Concierge record keeping | 23 Apr 2022 12:08 | |
|
Prepare the concierge workspace | 23 Apr 2022 12:03 | |
|
Building guest loyalty | 23 Apr 2022 12:13 | |
|
Conclusion - Concierge fundamentals | 23 Apr 2022 12:15 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 11 out of 13 (85 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 85 %.