Guest experience fundamentals
Awarded to Thahir Ahammed
Issued on 03 Mar 2023
The badge expires on 03 Mar 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 03 Mar 2023 18:34 | |
|
The importance/role of the hospitality industry | 03 Mar 2023 18:42 | |
|
Why guest experience matters | 03 Mar 2023 18:53 | |
|
What makes a good guest experience | 03 Mar 2023 18:58 | |
|
How you make an impact (your job matters) | 03 Mar 2023 19:03 | |
|
The difference between service and hospitality | 03 Mar 2023 19:15 | |
|
What it means to be hospitable | 03 Mar 2023 19:23 | |
|
The lasting impact of first impressions | 03 Mar 2023 19:29 | |
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Understanding your guests' needs | 03 Mar 2023 19:36 | |
|
Making guests feel important | 03 Mar 2023 19:41 | |
|
Turning a negative experience into a positive | 03 Mar 2023 19:45 | |
|
Conclusion - Guest experience fundamentals | 03 Mar 2023 19:46 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 100 %.