Introduction to front office
Awarded to Hannah Seay
Issued on 07 Nov 2024
The badge expires on 07 Nov 2027
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Introduction to front office | 07 Nov 2024 10:32 | |
|
The front office team | 07 Nov 2024 10:36 | |
|
Different guest types | 07 Nov 2024 11:35 | |
|
Personal presentation for front line staff | 07 Nov 2024 11:36 | |
|
Making guests feel welcome | 07 Nov 2024 11:39 | |
|
Types of rooms and service | 07 Nov 2024 11:41 | |
|
Front office team communications | 07 Nov 2024 11:43 | |
|
Front office presentation and tools | 07 Nov 2024 15:38 | |
|
Responding to front office guest complaints | 07 Nov 2024 15:45 | |
|
Conclusion - Introduction to front office | 07 Nov 2024 15:46 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 9 (89 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 89 %.