Guest experience fundamentals
Awarded to Abdoulaye Gueye
Issued on 22 May 2025
The badge expires on 22 May 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 26 Mar 2025 21:32 | |
|
The importance/role of the hospitality industry | 22 May 2025 18:46 | |
|
Why guest experience matters | 22 May 2025 18:52 | |
|
What makes a good guest experience | 22 May 2025 18:57 | |
|
How you make an impact (your job matters) | 22 May 2025 19:01 | |
|
The difference between service and hospitality | 22 May 2025 19:06 | |
|
What it means to be hospitable | 22 May 2025 19:12 | |
|
The lasting impact of first impressions | 22 May 2025 19:16 | |
|
Understanding your guests' needs | 22 May 2025 19:20 | |
|
Making guests feel important | 22 May 2025 19:22 | |
|
Turning a negative experience into a positive | 22 May 2025 19:26 | |
|
Conclusion - Guest experience fundamentals | 22 May 2025 19:27 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.