Guest experience fundamentals
Awarded to AKASH KUMAR
Issued on 22 Jul 2024
The badge expires on 22 Jul 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 20 Jul 2024 21:45 | |
|
The importance/role of the hospitality industry | 20 Jul 2024 21:48 | |
|
Why guest experience matters | 20 Jul 2024 21:54 | |
|
What makes a good guest experience | 20 Jul 2024 22:00 | |
|
How you make an impact (your job matters) | 20 Jul 2024 22:07 | |
|
The difference between service and hospitality | 20 Jul 2024 22:16 | |
|
What it means to be hospitable | 20 Jul 2024 22:20 | |
|
The lasting impact of first impressions | 20 Jul 2024 22:25 | |
|
Understanding your guests' needs | 20 Jul 2024 22:29 | |
|
Making guests feel important | 20 Jul 2024 22:31 | |
|
Turning a negative experience into a positive | 20 Jul 2024 22:36 | |
|
Conclusion - Guest experience fundamentals | 20 Jul 2024 22:37 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 5 attempts with a result of 80 %.