Front desk upselling
Awarded to Diana Livingstone
Issued on 16 Apr 2025
The badge expires on 16 Apr 2028
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Front desk upselling | 14 Apr 2025 12:50 | |
|
The role of the front desk in upselling | 14 Apr 2025 12:56 | |
|
Product knowledge for upselling | 16 Apr 2025 13:07 | |
|
Creating a positive impact | 16 Apr 2025 13:13 | |
|
Discovering the guest's needs | 16 Apr 2025 13:18 | |
|
Selling the benefits of the room | 16 Apr 2025 13:35 | |
|
Gaining the guest's commitment | 16 Apr 2025 13:39 | |
|
Upselling additional services | 16 Apr 2025 13:43 | |
|
Upselling for lasting impressions | 16 Apr 2025 13:54 | |
|
Conclusion - Front desk upselling | 16 Apr 2025 13:56 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 6 out of 8 (75 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 88 %.