Customer service recovery
Awarded to Anusha Weerakoon
Issued on 07 Oct 2025
The badge expires on 07 Oct 2028
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 07 Oct 2025 06:57 | |
|
What is customer service recovery? | 07 Oct 2025 17:30 | |
|
Customer service recovery principles | 07 Oct 2025 17:37 | |
|
Listening to manage customer complaints | 07 Oct 2025 17:43 | |
|
Making customers feel heard | 07 Oct 2025 17:47 | |
|
Apologizing during customer service recovery | 07 Oct 2025 17:52 | |
|
Providing solutions to customer complaints | 07 Oct 2025 20:23 | |
|
Thanking customers for feedback | 07 Oct 2025 20:46 | |
|
Planning for customer service recovery | 07 Oct 2025 20:57 | |
|
Continuously improving service recovery | 07 Oct 2025 21:25 | |
|
Conclusion - Customer service recovery | 07 Oct 2025 21:29 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 4 attempts with a result of 81 %.