Guest experience fundamentals
Awarded to . Sourabh
Issued on 08 Dec 2022
The badge expires on 08 Dec 2025
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 08 Dec 2022 13:05 | |
|
The importance/role of the hospitality industry | 08 Dec 2022 13:10 | |
|
Why guest experience matters | 08 Dec 2022 13:18 | |
|
What makes a good guest experience | 08 Dec 2022 13:25 | |
|
How you make an impact (your job matters) | 16 Nov 2022 23:14 | |
|
The difference between service and hospitality | 08 Dec 2022 13:42 | |
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What it means to be hospitable | 08 Dec 2022 16:41 | |
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The lasting impact of first impressions | 08 Dec 2022 16:48 | |
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Understanding your guests' needs | 08 Dec 2022 16:53 | |
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Making guests feel important | 08 Dec 2022 16:58 | |
|
Turning a negative experience into a positive | 08 Dec 2022 17:04 | |
|
Conclusion - Guest experience fundamentals | 08 Dec 2022 17:05 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 80 %.