Customer service essentials
Awarded to LEIDY VIVIANA BAUTISTA LOPEZ
Issued on 19 Oct 2025
The badge expires on 19 Oct 2028
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 18 Oct 2025 17:50 | |
|
What makes great customer service? | 18 Oct 2025 18:06 | |
|
Creating memorable first impressions | 18 Oct 2025 18:29 | |
|
Building rapport with customers | 18 Oct 2025 19:08 | |
|
Maintaining a welcoming environment for customers | 18 Oct 2025 19:20 | |
|
Meeting customers' needs and exceeding expectations | 18 Oct 2025 19:45 | |
|
Handling many customers at once | 19 Oct 2025 13:15 | |
|
Handling declined payment | 19 Oct 2025 13:30 | |
|
Handling hostile customers | 19 Oct 2025 13:41 | |
|
Excusing yourself from a conversation | 19 Oct 2025 13:51 | |
|
Handling complaints in customer service | 19 Oct 2025 14:11 | |
|
Customer service on the phone | 19 Oct 2025 14:45 | |
|
Online customer service | 19 Oct 2025 14:59 | |
|
Conclusion - Customer service essentials | 19 Oct 2025 15:01 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 89 %.