Guest experience fundamentals
Awarded to Karla Alyssa Subire
Issued on 04 Oct 2024
The badge expires on 04 Oct 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 04 Oct 2024 10:25 | |
|
The importance/role of the hospitality industry | 04 Oct 2024 10:28 | |
|
Why guest experience matters | 04 Oct 2024 10:31 | |
|
What makes a good guest experience | 04 Oct 2024 10:34 | |
|
How you make an impact (your job matters) | 04 Oct 2024 10:37 | |
|
The difference between service and hospitality | 04 Oct 2024 10:40 | |
|
What it means to be hospitable | 04 Oct 2024 10:43 | |
|
The lasting impact of first impressions | 04 Oct 2024 10:46 | |
|
Understanding your guests' needs | 04 Oct 2024 10:48 | |
|
Making guests feel important | 04 Oct 2024 10:50 | |
|
Turning a negative experience into a positive | 04 Oct 2024 11:00 | |
|
Conclusion - Guest experience fundamentals | 04 Oct 2024 11:01 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.